If you have questions almost all of the answers can be found below. But if you still have questions we can be reached through our contact us page or by emailing us directly at shopkillemwithcurves@gmail.com.

Ordering

What forms of payment do you accept?
We accept all major credit cards such as Visa, MasterCard and American Express through our secure payment processing system. We do not store your credit card information. 

Shipping

How long will it take for my order to arrive?
Standard shipping for orders in the United States takes 7-10 business days. Most orders are received within 10 days of ordering. International orders usually take 3-5 weeks to arrive depending on the destination and customs processing. 

During holidays or times of high demand, orders will take 10 - 15 business days to ship.

Do you ship internationally?
Yes, we ship to almost every country around the world.

My tracking shows delivered, but I haven't received my package, can I get my order reshipped?
Unfortunately, we are not responsible for reshipping orders that have been marked delivered. Please be sure to provide an accurate address when placing your order.

My tracking hasn't been updated. Where is my order?
If your order has not been marked delivered, please:

(1) allow 3-5 business days for your package to turn up; and

(2) reach out to your postal worker directly.

If your tracking doesn't update after 5 business days, please contact customer support on shopkillemwithcurves@gmail.com.

Returns & Exchanges

What is your return policy?
Since we print every product when it is ordered we CANNOT PROCESS SIZE EXCHANGES. Please be sure to check our size chart above before ordering or send us an email for questions.

All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped.

Can I cancel/modify my order?
Please note we print every product when it is ordered. You can modify/cancel your order 24 hours after placing your order, after that we immediately begin processing your order. Please make sure to confirm all order details prior to submitting the order. Please contact us at shopkillemwithcurves@gmail.com for any questions regarding your order.

Still have questions?

For additional information about Killem With Curves email shopkillemwithcurves@gmail.com.